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Fireflies vs Otter: Which AI Tool Is Better?

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Guru Angisetty AI Tools & Software | Guru Angisetty
November 7, 2024
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Are Fireflies and Otter enough to transcribe meetings and capture every important detail in your online meetings? Both tools have made a name for themselves in the AI transcription tool space, but their unique features target slightly different user needs.

When comparing key differences, both Fireflies and Otter cater well to teams focused on transcription and basic collaboration, yet they differ in integration capabilities and meeting summary options. Each tool brings significant value, but choosing the best option depends on the team’s priorities—whether it’s advanced filtering, multilingual capabilities, or easy task management post-meeting.

Odin AI, however, takes AI meeting assistants a step further by offering a comprehensive platform designed to meet the needs of entire organizations. Beyond transcription, Odin AI delivers intelligent conversation summaries, action items, and adaptable AI agents. Let’s look at the detailed comparison.

Experience Odin AI – Book a demo today and transform your meetings!

What is Odin AI?

Odin AI

Odin AI is an advanced platform that allows businesses to simplify and automate workflows with AI-driven capabilities. Unlike single-purpose options, Odin AI combines key features and capabilities into one comprehensive solution:

  • Real time transcription
  • Conversation summaries
  • Team collaboration features
  • AI-powered search
  • Post-meeting follow-ups
  • Knowledge base integration

Known for its adaptability, Odin AI seamlessly integrates with widely used applications and provides a streamlined experience across organizations. 

Built for businesses of all sizes, Odin AI offers high-accuracy meeting transcription to easily transcribe spoken conversations and turn them into actionable insights that can guide decision-making and team alignment.

With robust security and compliance standards, Odin AI prioritizes data privacy. The platform is a trusted choice for industries that handle sensitive information. Whether aiming to improve collaboration, enhance productivity, or optimize meeting management, Odin AI provides an all-in-one solution tailored to your needs.

Book a demo today to explore how Odin AI can support your business and unlock new levels of efficiency.

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10 Best AI Meeting Note Taker Tools (Full Comparison)

What is Fireflies?

Fireflies

Source: Fireflies.ai

Fireflies is an AI-powered meeting assistant tool for capturing, transcribing, and summarizing meetings across various platforms. Built to enhance team productivity, Fireflies provides:

  • Transcription
  • Searchable conversation histories
  • AI-driven summaries

This makes it easy to revisit and organize discussions. Fireflies also supports 60 languages and integrates with Zoom, Microsoft Teams, and Salesforce. It lets users create workflows for teams that rely on these applications to stay connected.

What is Otter?

Otter

Source: Otter.ai

Otter is an AI meeting assistant that records spoken conversations and converts them into organized, searchable notes. 

Its OtterPilot tool automatically joins virtual meetings, records them, and provides live transcription along with highlight summaries. This feature enables teams to focus on discussions while Otter handles the note-taking.

Integrating with tools like Google Meet, Zoom, and Microsoft Teams, Otter supports features like:

  • Automated note sharing
  • Playback options
  • Customized vocabulary support

Otter’s focus on user-friendliness and robust integrations make it suitable for post-meeting workflows.

Unlock smarter meetings with Odin AI – Schedule your free trial now!

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Read.ai vs Otter.ai: Comparing AI Transcription and Meeting Tools

Fireflies vs Otter: How They Compare and Contrast

When choosing between Otter and Fireflies AI, it’s important to understand how they compare features, usability, and integration with other tools. 

Both platforms aim to streamline meeting transcription and collaboration, each offering a transcription tool that supports productivity by capturing and organizing conversation details.

However, they have distinct approaches and target slightly different user needs. Here’s an in-depth look at the key differences between Fireflies and Otter.

Basic Differences

Fireflies offers collaborative features so team members can add comments and reactions and share insights within the transcript. It’s suitable for users who want an interactive approach to collaboration on meeting notes.

Otter is focused on real-time transcription and summarization. Otter’s highlight summaries and key moments feature make it easy for users to catch up on important points without going through the entire transcript.

User Rating

G2 is a widely recognized platform where users and businesses can review software products and services. Here’s how Fireflies and Otter stack up based on user feedback on G2:

Fireflies AI receives strong praise on G2, particularly for its:

  • Ease of use
  • AI summarization
  • Transcription accuracy

Out of 526 reviews, Fireflies holds a high rating, with most users giving it 5 stars. Key features appreciated by users include its smooth integration with various platforms and the ability to track meeting notes and action items efficiently.

However, some users pointed out accuracy limitations in noisy environments and limitations in advanced AI functionalities. Users also noted occasional struggles with the clarity of transcriptions for heavily accented voices.

Otter AI similarly enjoys positive feedback, with an average rating of 4.3 based on 246 reviews. Users frequently highlight its robust features for capturing detailed meeting notes and offering reliable audio and text transcriptions. 

However, some users report limitations in certain areas:

  • Recording features
  • Accuracy in multi-speaker settings
  • Highlight summaries

Use Cases

Fireflies is best suited for teams that frequently collaborate within meeting notes, such as project management, sales, and customer success teams. The platform’s commenting and tagging system is ideal for team collaboration and actionable follow-ups.

Otter works well for individual users or teams that require quick and accurate transcription without extensive post-meeting collaboration. It’s also widely used in education and media organizations that require fast and accessible meeting summaries are important.

Deployment

Both Otter and Fireflies AI offer flexible deployment options to fit various team environments:

Fireflies AI provides a:

  • Browser extension
  • Web app

This makes it versatile across devices and workspaces.

Otter AI is available as:

  • Mobile app
  • Browser extension
  • Web app

Otter’s deployment options are straightforward, making it a good choice for teams primarily working in virtual meeting spaces.

Features

When comparing transcription tools like Otter and Fireflies, it’s important to understand the core features that make each platform unique. Both tools offer strong capabilities in transcription accuracy, collaboration, and meeting summaries, yet they have distinct advantages tailored to various needs.

Here’s a closer look at how these tools measure up across key features.

Feature

Fireflies 

Otter 

Transcription Accuracy

High, with support for noisy environments

High, with custom vocabulary support

Language Support

Over 60 languages

Primarily English, limited language support

Meeting Summaries

AI-powered summaries with customizable search filters

OtterPilot-generated summaries and highlight summaries

Collaboration Tools

Comments, pins, reactions

Tagging and assigning tasks

Recording Options

Both audio and video recording

Audio recording with real-time transcription

Security

HIPAA compliance, SOC2

SOC2, GDPR compliance

Integrations

When selecting an AI transcription tool, it’s important to consider how well it integrates with the platforms and services your team already uses. Both Fireflies and Otter offer a range of integrations that allow users to streamline their workflows by connecting the AI meeting assistants to existing applications.

Here’s a comparison of the integrations provided by Fireflies and Otter:

Category

Fireflies Integrations

Otter Integrations

CRM

HubSpot, Salesforce, Pipedrive, Salesflare, Zendesk Sell, Zoho

Salesforce, HubSpot

Video Conferencing

Google Meet, Zoom, Microsoft Teams, Webex, Lifesize, GoToMeeting, Dialpad

Zoom, Google Meet, Microsoft Teams, Webex

Storage

Dropbox, Google Drive, OneDrive, Box

Dropbox, Google Drive, Egnyte, Amazon S3, Snowflake

Calendars

Google Calendar, Outlook Calendar

Google Calendar, Microsoft Outlook

Messaging/Collaboration

Slack, Workplace, Confluence

Slack, Microsoft Teams, Zoom

Other

API, Zapier, Make, Pabbly Connect, Relay.app, Airtable, Asana, ClickUp, Jira Projects, Linear App, Monday.com, Trello, Google Docs, Notion, BambooHR, Greenhouse, Lever

Chrome Extension, iOS app, Android app, Zoom Phone, Snowflake

User Support

Good user support can make a big difference, especially when integrating new software into a team’s workflow:

Fireflies AI offers live chat support, email support, and an extensive knowledge base for self-service.

Otter AI provides email support and online resources but lacks live chat, which may be a limitation for users who require real-time assistance.

Pricing

Here’s a breakdown of the pricing plans for Fireflies and Otter:

Fireflies pricing

Source: Fireflies.ai

Fireflies pricing:

  • Free Plan: $0 per user with unlimited transcription, limited AI summaries, 800 minutes of storage per seat
  • Pro Plan: $18 per user/month, which includes unlimited AI summaries, 8,000 minutes of storage per seat, advanced search filters, and AI-powered apps like AskFred
  • Business Plan: $29 per user/month with unlimited storage, conversation intelligence, video screen capture, team analytics
  • Enterprise Plan: $39 per user/month, which includes custom data retention, onboarding programs, dedicated account managers, SSO, private storage, HIPAA compliance

Otter pricing

Source: Otter.ai

Otter pricing:

  • Basic Plan: $0 per user/month – Includes meeting assistant recording, transcription, up to 300 monthly transcription minutes
  • Pro Plan: $16.99 per user/month – Offers 1,200 monthly transcription minutes, advanced search, export, playback features
  • Business Plan: $30 per user/month – Adds admin features, usage analytics, prioritized support, 6,000 monthly transcription minutes
  • Enterprise Plan: Custom pricing – Provides Single Sign-On (SSO), organization-wide deployment, domain capture, video replay for Zoom, Google Meet, and MS Teams, advanced security controls

Capture, analyze, and act – Discover Odin AI’s powerful meeting assistant.

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5 Reasons to Choose Odin AI as Your Ultimate AI Meeting Assistant

Odin tools

Odin AI is quickly becoming a top choice for teams and businesses seeking a more comprehensive AI meeting assistant. Odin AI provides a holistic platform for productivity, team collaboration, and advanced data insights.

Here are five key reasons why Odin AI stands out among AI-powered meeting solutions:

1. Comprehensive Transcription and Summarization

Odin AI offers both real-time transcription and detailed post-meeting summaries, which helps teams capture every key point and action item without needing to take manual notes. 

This feature allows your team to stay focused on meaningful interactions instead of worrying about missing important information.

2. Customizable AI Agents for Enhanced Flexibility

Odin AI goes beyond traditional meeting assistants with its customizable AI agents that adapt to your specific needs. These agents can be trained to understand your industry terminology and business processes, which makes them ideal for specialized fields like:

  • Healthcare
  • Finance
  • Marketing
  • IT
  • Legal

This adaptability is especially useful for teams looking to automate complex workflows and tailor the AI to fit their unique requirements.

3. Robust Integration Capabilities

Odin AI seamlessly integrates with a wide range of tools, which include:

  • Microsoft Teams
  • Google Meet
  • Slack

This flexibility allows it to fit smoothly into your existing tech stack, allowing for a more streamlined workflow across different platforms.

4. Advanced Security and Compliance Standards

For businesses handling sensitive information, Odin AI’s commitment to data security is a significant advantage. With SOC2, GDRP, and HIPAA compliance, Odin AI provides enterprise-level security that meets strict data privacy standards. 

This makes it a reliable choice for industries that prioritize confidentiality, such as healthcare and finance.

5. Actionable Insights with Conversation Intelligence

Odin AI doesn’t just transcribe meetings, it also delivers actionable insights through its conversation intelligence features. By analyzing meeting transcripts, Odin AI:

  • Highlights key themes
  • Identifies action items
  • Provides summaries

This feature gives leaders with data-driven insights so they can make smarter decisions.

Turn conversations into insights – Get started with Odin AI!

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Odin AI Pricing

Odin pricing

Odin AI offers flexible pricing for both individuals and enterprises.

  • Pro Plan: $79/seat/month for individuals and small teams. Includes 2,000 credits per seat, unlimited meeting transcriptions, custom agents, and integration with popular tools like Slack and Zoom.
  • Enterprise Plan: Custom pricing is available for large corporations. Includes API access and a dedicated support team for seamless AI integration across business operations.

Both plans come with a 14-day free trial to explore the platform’s full capabilities before committing to a subscription.

Streamline your workflow with Odin AI – Book your demo now!

Fireflies vs Otter vs Odin AI: A Feature Comparison

When choosing an AI meeting assistant, a detailed feature comparison is important to finding the best fit for your team’s specific needs. 

While Fireflies and Otter each bring strong transcription and collaboration capabilities, Odin AI combines these features with advanced conversation intelligence, which makes it ideal for businesses seeking more than just transcription.

Below is a comprehensive comparison of key features across Fireflies AI, Otter AI, and Odin AI.

Feature

Fireflies 

Otter

Odin AI

Real-Time Transcription

Yes, with support for noisy environments

Yes, includes real-time summaries via OtterPilot

Yes, with high accuracy and adaptable to industry-specific terms

Meeting Summaries

AI-powered summaries with customizable search filters

OtterPilot-generated highlight summaries for key moments

Intelligent summaries that extract action items, key themes, and deliver tailored insights

Language Support

Over 60 languages

Primarily English, with some custom vocabulary support

Supports multiple languages and can be tailored to industry-specific terminology

Collaboration Tools

Comments, pins, reactions, and shareable meeting notes

Tagging, task assignment, and easy note-sharing within the transcript

Full collaboration features, including team tagging, in-depth note-sharing, and actionable insights

Recording Options

Both audio and video recording

Audio recording with real-time transcription

Audio and video recording, with detailed analytics and adaptive AI for customized recordings

Integrations

Integrates with popular tools like Zoom, Salesforce, Notion, Slack, and more

Google Meet, Zoom, Salesforce, Slack, and Dropbox integrations

Extensive integrations with CRM, project management, and communication platforms, including Slack, Google Meet, and MS Teams

Security and Compliance

HIPAA-compliant, SOC2-certified

SOC2 and GDPR compliant

Enterprise-grade security with SOC2, GDRP, and HIPAA compliance, and custom data privacy settings

Advanced Features

Conversation intelligence, keyword tracking

OtterPilot for automated note-taking, tagging, and playback

AI-driven action items, conversation intelligence, adaptable AI agents, and automated workflows

Say goodbye to missed meeting notes – Start with Odin AI today!

Transform Meetings into Actionable Insights With Odin AI

Odin notetaking automation

When it comes to AI meeting assistants, Otter and Fireflies each provide valuable tools for capturing and organizing meeting content. 

Fireflies excels in collaboration with features like comments, reactions, and multilingual support. Otter shines in real-time transcription with OtterPilot by offering hands-off note-taking and automatic highlights.

For teams and organizations seeking more than just transcription, Odin AI emerges as the most comprehensive solution. Odin AI goes beyond basic meeting summaries by providing intelligent insights, action items, and customizable AI agents tailored to specific industry needs. 

It captures meeting content and enables teams to generate meaningful insights that can drive productivity.

Odin AI offers an all-encompassing platform for businesses looking to transform their meetings into a powerful productivity tool. For teams ready to elevate their meeting management and workflow automation, Odin AI stands as the top choice. 

Book a demo today to see how Odin AI can optimize your team’s productivity and collaboration.

Have more questions?

Contact our sales team to learn more about how Odin AI can benefit your business.

FAQs About Fireflies vs Otter

Otter and Fireflies are both popular meeting assistant software but serve different user needs. Otter focuses on real-time transcription and its functionality called highlight summaries, which capture key points automatically during meetings. Fireflies, on the other hand, provides a more collaborative experience with support for comments, reactions, and searchable summaries, along with extensive language support.

Both Otter and Fireflies provide post-meeting recaps. Otter automatically generates a meeting summary with highlights using its OtterPilot feature, while Fireflies creates AI-driven summaries that are customizable and easy to search through.

Yes, both Otter and Fireflies support meeting recording capabilities. Otter records and transcribes audio from virtual meetings, like those on Zoom and Microsoft Teams, in real time. Fireflies also offers meeting recordings with both audio and video options.

Otter integrates with major platforms like Zoom, Google Meet, and Microsoft Teams for easy recording and transcription of audio meetings. Fireflies also offers integrations with Zoom, Microsoft Teams, and additional platforms like Salesforce and Slack.

Otter’s functionality, called highlight summaries, uses AI to capture and summarize key moments in real-time during a meeting, which makes it easier for meeting participants to review important points post-meeting. This feature is useful for users who prefer quick access to essential information without sifting through the full transcript.

Both Otter and Fireflies have collaborative features, but Fireflies is often preferred for collaboration. It includes options for comments, reactions, and tagging within meeting recordings so teams can engage more directly with the transcript. Otter also allows basic collaboration, such as tagging and assigning action items, but it is more focused on providing a streamlined meeting summary for users to reference.

Yes, both Otter and Fireflies can differentiate between meeting participants in transcriptions. Otter includes speaker identification for clearer meeting summaries, while Fireflies offers keyword and topic tracking, which is especially useful in multi-participant meetings to capture essential topics discussed.

As transcription tools, both Otter and Fireflies deliver high accuracy in ideal conditions. Otter provides custom vocabulary options for improved accuracy, especially in specific industries. Fireflies is known for handling audio meetings with background noise better and supports over 60 languages.

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