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Fathom vs Otter: Which AI Tool is Best for Meeting Transcriptions?

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Guru Angisetty AI Tools & Software | Guru Angisetty
November 4, 2024
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Are you torn between Fathom and Otter for your meeting transcription needs?

Both tools offer a range of features, with Otter known for its real-time transcription and simple summaries, while Fathom shines in providing structured meeting insights and action items, which many teams find useful for post-meeting follow-ups.

While both tools excel at different aspects of meeting transcription, they also come with certain limitations.

Otter is designed for multiple meetings but can feel restrictive in terms of customization, especially for teams that need more flexibility in highlighting key moments during their discussions.

On the other hand, Fathom provides more structured summaries but may lack the depth required for larger teams or more complex workflows.

That’s where a solution like Odin AI comes in as an advanced alternative by integrating the best of both worlds.

Odin AI improves meeting productivity by offering AI-driven insights, deeper summaries, and customizable automation options.

Unlock AI-Powered Efficiency with Odin AI

What is Odin AI?

Odin AI is a generative AI-powered platform designed to transcribe meetings and transform them into actionable insights.

By offering real-time transcription, intelligent summaries, and extensive customization, Odin AI guarantees that businesses can capture every important moment in meetings while saving time.

With its intuitive user interface, Odin AI makes it easy for users to navigate features and manage meetings seamlessly.

Trusted by global enterprises, Odin integrates seamlessly with platforms like Zoom, Google Meet, and Microsoft Teams.

Whether through customizable knowledge bases or AI agents, Odin AI empowers teams to access, analyze, and optimize their workflow efficiently.

Streamline Your Meetings—Book Your Demo Today!

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What is Fathom?

Fathom

Source: Fathom.video

Fathom is an AI meeting assistant built to automate and simplify the process of meeting documentation. It records, transcribes, and highlights important moments during virtual meetings.

Fathom’s core strength lies in its ability to generate AI-powered summaries and action items so that no key decision or point is missed.

It also offers customizable templates designed for specific meeting types, such as sales calls or candidate interviews. With seamless integration into Zoom, Google Meet, and other platforms, Fathom helps teams streamline meetings.

Recommended Reading
Top 7 Fathom Alternatives for Accurate Meeting Notes

What is Otter?

Otter

Source: Otter.ai

Otter is an AI-driven transcription tool designed to capture and organize meeting conversations in real-time.

Known for its ability to generate live transcriptions and meeting notes, Otter allows users to follow conversations as they happen and later revisit them with ease.

It also offers features such as:

  • Speaker identification
  • Keyword search
  • Customizable note organization

With integration into platforms like Zoom and Microsoft Teams, Otter is ideal for users who need detailed, searchable meeting transcriptions for various professional settings.

Transform Your Workflow—Book a Demo with Odin AI Now!

Fathom vs Otter: How They Compare and Contrast

Both Fathom and Otter are leading AI meeting assistants that help users automate tasks like transcription, meeting summaries, and follow-up actions.

In this section, we will provide a comprehensive comparison of their features and performance.

Basic Differences

While both Fathom and Otter aim to simplify meeting management through AI, they differ in their approach and target audience.

Fathom prioritizes ease of use by offering customizable AI-generated summaries and action items. This makes it ideal for teams seeking quick, actionable insights.

Otter focuses on detailed real-time transcriptions, comprehensive meeting notes, and advanced search features. This appeals to users who need to document and revisit conversations with precision.

User Rating

When comparing Fathom and Otter, user feedback from G2, a popular platform for software reviews and comparisons, provides clear insights into their strengths and weaknesses.

Fathom, with a 5-star rating from 3,438 reviews, stands out for its:

  • Ease of use
  • AI-powered summaries
  • Actionable insights

Users appreciate how it simplifies the note-taking process and provides clear summaries and action items after meetings which making it a favorite for teams focused on efficiency.

The video recording feature is popular among users who need to save time and capture important meeting moments for follow-up actions.

However, some users report issues with recording quality, zoom integration, and call issues.

Otter, rated 4.3 stars out of 246 reviews, is praised for its:

  • Real-time transcription capabilities
  • Advanced search features

It excels in delivering detailed, searchable transcriptions and offers solid note-taking functions. Otter is popular with teams that require precise documentation and the ability to revisit conversations with ease.

On the downside, Otter has received some criticism for accuracy issues in its transcription and its recording limitations, which are only available in the enterprise version.

Use Cases

Fathom is ideal for users who prioritize action items and meeting summaries. It’s useful for teams focused on productivity, such as sales and customer success teams that need quick insights and follow-up tasks from meetings.

Fathom also provides additional collaboration features which make it more effective for team-oriented tasks.

Otter is best suited for users needing detailed, searchable transcriptions. Teams in journalism, research, and legal fields find Otter useful for documenting conversations in real-time and revisiting specific parts of meetings through advanced search functions and speaker identification.

The team version of Otter allows for shared workspaces and collaborative note-taking.

Deployment

Both Fathom and Otter are cloud-based tools that make it accessible across multiple devices and platforms.

Fathom integrates directly with platforms like Zoom and Google Meet. This allows users to capture and manage meeting data during virtual sessions without the need for additional downloads or complicated setups.

Otter also supports cloud deployment and integrates with Zoom, Microsoft Teams, and other platforms. This makes it suitable for remote and hybrid teams needing flexible deployment options.

Features

Fathom and Otter both offer powerful organizational features for meeting transcription and organization, but they cater to slightly different needs.

Fathom leans more toward real-time highlights and action items, while Otter is heavily focused on transcription accuracy, speaker identification, and advanced note-taking capabilities.

Feature

Fathom

Otter

AI-powered meeting summaries

Automatically generates summaries capturing key discussion points.

AI-powered summaries for meetings.

Real-time highlights

Allows users to capture key moments during live meetings.

Real-time transcriptions and summaries for live meetings.

Customizable action items

Automatically generates action items and follow-ups.

Provides basic action item tracking but lacks deep customization.

Meeting templates

Offers pre-built templates for various types of meetings.

Not available.

Real-time transcription

Provides transcription, but is not as comprehensive as Otter’s real-time functionality.

Transcribes meetings in real time.

Speaker identification

Available, but not as advanced as Otter’s capabilities.

Automatically identifies and tags speakers during conversations.

Searchable notes

Basic search functionality.

Advanced search capabilities.

Custom vocabulary

Custom terminology available for financial statements and reports.

Supports adding custom terms.

Documentation

Limited user documentation and tutorials.

Comprehensive documentation, tutorials, and guides to help users navigate the platform and features.

Integrations

Both Fathom and Otter offer valuable integrations that improve meeting workflows that allow users to connect with the tools they use daily.

Whether it’s video conferencing, CRM systems, or project management tools, these platforms provide a wide range of integrations that help users streamline their processes and improve team collaboration.

Platform

Fathom

Otter

Video Conferencing

Zoom, Google Meet, Microsoft Teams, Webex

Zoom, Microsoft Teams, Outlook

CRM & Collaboration Tools

HubSpot, Salesforce, Slack, Notion, Asana, Monday.com

Google Drive, Google Calendar, Dropbox, Slack

Automation

Zapier (available in Team and Premium plans), Pipedrive, Outreach

Not available

Browser Extension

Google Chrome extension available

Google Chrome extension available

Mobile App

Android mobile app available

Android and iOS mobile apps for access across devices

Document Storage

Supports syncing with Google Drive and Dropbox for storage

Google Drive, Dropbox

Real-Time Transcription

Available through Zoom, Google Meet, MS Teams, Webex

Available through Zoom, MS Teams, Outlook

Project Management Tools

Trello, Asana, Monday.com

Not available

User Support

When it comes to customer support, both Fathom and Otter provide users with resources to guarantee smooth usage and troubleshooting.

Fathom offers customer support primarily through:

  • Email
  • Help Center

Otter provides more diverse support options, which include:

  • Email
  • Phone support
  • Extensive knowledge base

While both offer reliable support, Otter’s additional support channels may be more attractive to users requiring more immediate assistance.

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Pricing

When it comes to pricing, Fathom and Otter offer a range of plans tailored to different user needs.

Fathom Pricing

  • Free Plan: Unlimited meeting recordings, transcriptions in 25 languages, and basic chronological summaries.
  • Premium Plan: $19/month per user. Includes advanced AI features like action items, follow-up emails, and customizable summaries.
  • Team Edition: $29/month per user with collaboration tools like folder organization and keyword alerts.
  • Team Edition Pro: $39/month per user, designed for larger teams with features like custom retention policies and advanced compliance.

Otter Pricing

  • Basic: Free with 300 transcription minutes per month with limited features.
  • Pro Plan: $16.99/month which offers 1,200 minutes of transcription, custom vocabulary, and advanced note-taking.
  • Business Plan: $30/month per user for advanced collaboration, CRM integrations, and more transcription capacity.
  • Enterprise: Custom pricing available for larger organizations. Comes with OtterPilot™ for sales.
Recommended Reading
Top 9 Otter Alternatives for Accurate Transcription and Notes

What Features Does Odin AI Provide?

Odin AI

Odin AI offers a comprehensive suite of features to optimize team collaboration and data management:

  • AI-Powered Transcriptions: With 96% accuracy, Odin captures speaker-tagged meeting transcriptions
  • Customizable Knowledge Base: Odin’s Knowledge Vault uses generative AI to store and retrieve business data via natural language queries
  • Seamless Integrations: Odin integrates with over 200 tools to automate cross-functional workflows
  • AI Agents: Odin’s AI agents scale tasks by generating action lists and executing them using LLMs (Large Language Models)
  • On-Prem Deployment: For businesses with stringent privacy requirements, Odin offers secure, on-premise data deployment
  • White Glove Service: Dedicated support to help teams smoothly integrate Odin’s AI-powered features into daily operations
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Odin AI Pricing

Odin AI offers flexible pricing for both individuals and enterprises.

  • Pro Plan: $79/seat/month for individuals and small teams. Includes 2,000 credits per seat, unlimited meeting transcriptions, custom agents, and integration with popular tools like Slack and Zoom.
  • Enterprise Plan: custom pricing is available for large corporations. Offers API access, custom credits, and a dedicated support team for seamless AI integration across business operations.

Both plans come with a 14-day free trial so users can explore the platform’s full capabilities before committing to a subscription.

5 Reasons to Choose Odin AI as Your Meeting Management Tool

Odin AI offers powerful solutions for teams looking to improve productivity and streamline their workflows.

Whether it’s AI-powered transcription with remarkable accuracy, seamless integrations, or customizable no-code automation, Odin AI stands out for its ease of use and scalability

1. AI-Powered Transcriptions

Odin AI delivers 96% transcription accuracy which make it a standout tool for capturing and categorizing meetings. With speaker tagging and real-time capabilities, your notes are precise and ready for action.

2. Seamless Integrations

With over 200 integrations that include tools like Zoom, Slack, and Salesforce, Odin AI merges seamlessly into your existing workflow to improve productivity without disruptions.

3. Customizable Automation

Odin AI empowers teams with no-code automation so businesses can create workflows and automate tasks without technical expertise.

4. Generative AI Insights

Odin’s Knowledge Vault offers AI-driven insights using natural language queries to provide immediate access to business intelligence stored in its cloud-based system.

5. Scalability

Whether for small teams or large enterprises, Odin AI scales according to organizational needs and provides tailored solutions that can grow alongside your business.

Elevate Your Business with AI—Start Using Odin AI Today!

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Fathom vs Otter vs Odin AI: A Feature Comparison

Choosing the right AI meeting assistant can be challenging when there are various options available. Fathom, Otter, and Odin AI each bring unique features to the table which make it important to assess their capabilities based on what your business needs.

Feature

Fathom

Otter

Odin AI

Transcription Accuracy

High, supports 25 languages

High, with real-time transcription

96% accuracy with speaker tagging

Meeting Summaries

AI-generated summaries

Basic summaries with keyword search

Advanced AI-driven summaries with searchable transcripts

Action Items

Automated action items

Limited action item generation

Automated, customizable action lists

Integrations

Zoom, Google Meet, Microsoft Teams

Zoom, Microsoft Teams, Google Meet

200+ platforms (Zoom, Slack, Salesforce)

Pricing

Free plan, Premium ($15/user), Team Editions

Free plan, Pro ($8.33/mo), Business ($20/user)

Pro ($79/user), Enterprise (Custom)

Scalability

Ideal for teams needing simple summaries

Best for detailed transcriptions

Scalable for both small and large teams

Each platform offers valuable tools for meeting transcription and action item generation, but Odin AI truly sets itself apart with its advanced AI-driven summaries, customizable action items, and the ability to seamlessly integrate with over 200 platforms.

This makes Odin AI the ideal choice for organizations looking to streamline meetings and boost productivity with cutting-edge technology.

Discover the Power of Automation—Get Started with Odin AI!

Final Verdict: Fathom vs Otter

Odin AI

When it comes to choosing between Fathom and Otter, both platforms offer excellent meeting transcription services with robust features.

Fathom stands out for teams that prioritize AI-generated summaries and automated action items. On the other hand, Otter shines with its real-time transcription and keyword-based summaries.

However, while both tools are impressive, Odin AI emerges as the superior choice for businesses seeking a more scalable, customizable, and AI-driven solution.

With seamless integrations, advanced features, and tailored automation, Odin AI provides the flexibility and intelligence necessary to meet the evolving demands of any organization.

For those ready to experience the future of AI-powered meeting assistance, book a demo with Odin AI today and see how it can transform your team’s productivity and collaboration.

Have more questions?

Contact our sales team to learn more about how Odin AI can benefit your business.

FAQs About Fathom vs Otter

The answer depends on your needs. Fathom offers more advanced AI-generated summaries and automated action items, which can benefit teams needing detailed post-meeting insights. Otter AI, on the other hand, provides real-time transcription and is ideal for users who need immediate meeting summaries.

Yes, Fathom AI is highly regarded for its accuracy in transcriptions and its ability to automate action items and generate AI-powered summaries. It's an effective tool for teams needing seamless meeting documentation.

Fathom prioritizes security with encryption and privacy controls to guarantee that your meeting data is protected. It is designed with enterprise-grade security features to keep all sensitive information safe.

Fathom is focused on transcriptions and meeting summaries, automating post-meeting tasks, while Copilot integrates AI to assist with writing, coding, and document analysis.

Otter offers a straightforward interface with features like tagging, highlighting, and keyword search to make it easy to find important parts of your meeting. On the other hand, Fathom focuses on a more streamlined experience by automatically capturing and summarizing the most important moments during meetings.

Yes, Fathom integrates seamlessly with platforms such as Zoom, Google Meet, and Microsoft Teams. This allows teams to manage their meetings within their existing tech stack without disruption.

Yes, both Fathom and Otter provide a free plan for users to try out their core features. Fathom’s free version includes unlimited meeting recordings, transcriptions, and basic AI-powered summaries. Similarly, Otter’s free version offers 300 minutes of transcription per month, with essential transcription and note-taking features.

Odin AI offers over 200 integrations with popular platforms like Slack, Salesforce, Zoom, and more. This makes it more versatile than Fathom and Otter when it comes to integrating into a diverse range of workflows.

Yes, both Fathom and Otter offer video recording features, but they vary in terms of availability and usage. Fathom provides easy video recording capabilities as part of its core features. On the other hand, Otter supports video recordings as part of its Enterprise plan.

No, Odin AI does not offer a free version. However, it provides a robust paid version that includes features such as highly accurate AI-powered transcription, customizable meeting summaries, action items, and seamless integration with over 200 platforms.

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